Agreement between user and Chicago Teez:

Welcome to Chicago Teez! This website (the “Website”) is operated by Chicago Teez. The Website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of the Website constitutes your agreement to all such Terms. Please read these Terms carefully before using the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

The use of terms such as “we,” “our,” or “us” throughout these Terms refers to Chicago Teez. The terms “you,” “user,” or “visitor” refer to anyone accessing or using the Website.

These Terms apply to all users of the Website, including but not limited to visitors, customers, and contributors of content. If you are using the Website on behalf of an entity or organization, you represent and warrant that you have the necessary authority to accept these Terms on behalf of such entity or organization.

These Terms constitute the entire agreement between you and Chicago Teez regarding your use of the Website, superseding any prior agreements or understandings, whether written or oral.

If you have any questions or concerns about these Terms, please contact us using the contact information provided in the “Contact Information” section.

Acceptance of terms:

By accessing and using this website (“Website”), you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other applicable policies, guidelines, or disclaimers posted on the Website. If you do not agree with any of these terms, please do not use this Website.

You represent and warrant that you have the legal authority to accept these Terms and Conditions on behalf of yourself or any party you represent. If you are using this Website on behalf of an organization or entity, you acknowledge and agree that you are authorized to bind such organization or entity to these Terms and Conditions.

We reserve the right to modify, update, or replace these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of this Website after the posting of any modifications constitutes acceptance of those changes.

If you have any questions or concerns about these Terms and Conditions, please contact us using the contact information provided in the “Contact Information” section.

User conduct:

When using this website (“Website”), you agree to adhere to the following guidelines for user conduct:

1. Compliance with Laws: You must comply with all applicable laws and regulations when using this Website. You are solely responsible for ensuring that your use of the Website is in accordance with the law.

2. Prohibited Activities: You must not engage in any activities that are unlawful, fraudulent, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable. This includes, but is not limited to:

   • Uploading, posting, transmitting, or sharing any content that infringes upon the intellectual property rights of others.
   • Uploading, posting, transmitting, or sharing any content that contains viruses, malware, or any other harmful code that could disrupt the Website or compromise the security of other users.
   • Interfering with or disrupting the functioning of the Website or the servers and networks connected to it.
   • Engaging in any unauthorized access to the Website, user accounts, or data.
   • Engaging in any activity that may impose an unreasonable burden or load on our infrastructure.

3. Respect for Others: You must respect the rights and privacy of other users and refrain from engaging in any behavior that may be offensive, harassing, or discriminatory. This includes refraining from using language or posting content that is defamatory, hateful, or discriminatory based on race, gender, religion, nationality, sexual orientation, or any other protected characteristic.

4. Account Security: If you have registered an account on this Website, you are responsible for maintaining the security of your account credentials and ensuring that they are not shared with unauthorized individuals. You are responsible for all activities that occur under your account.

5. Reporting Violations: If you become aware of any user conduct that violates these Terms and Conditions, please promptly report it to us using the contact information provided in the “Contact Information” section.

Failure to comply with these user conduct guidelines may result in the termination of your access to the Website, and appropriate legal actions may be taken.

Intellectual property rights / Ownership of site materials:

1. Ownership: All content, materials, trademarks, logos, designs, graphics, and intellectual property displayed or used on our website are the exclusive property of Chicago Teez unless otherwise stated. These materials are protected by applicable intellectual property laws and treaties.

2. Use of Materials: You may access and view the content on our website for personal, non-commercial use only. You are not granted any rights or licenses to reproduce, modify, distribute, display, perform, or use any intellectual property owned by Chicago Teez without our prior written consent.

3. Trademarks: The trademarks, service marks, logos, and trade names displayed on our website are registered and unregistered trademarks of Chicago Teez and their respective owners. Any unauthorized use of these trademarks is strictly prohibited and may violate trademark laws.

4. Copyright Infringement: We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content on our website infringes upon your copyright, please notify us immediately with the following information:

• A description of the copyrighted work that you claim has been infringed.
• The URL or location of the infringing material on our website.
• Your contact information, including your name, address, telephone number, and email address.
• A statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

5. User-Generated Content: If you contribute any user-generated content to our website, such as reviews, comments, or submissions, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide in any media.

Please note that nothing in these Terms and Conditions shall be construed as granting you any rights, license, or ownership of our intellectual property. Any unauthorized use of our intellectual property is strictly prohibited.

If you have any questions or concerns regarding the use of our intellectual property, please contact us using the information provided in the “Contact Us” section below.

Purchase & payments:

1. Product Availability: All products and services displayed on this website (“Website”) are subject to availability. We reserve the right to limit the quantities of any products or services that we offer. Descriptions, prices, and availability of products are subject to change without prior notice.

2. Pricing and Payment: All prices displayed on the Website are in [currency] and are exclusive of applicable taxes and shipping charges unless otherwise stated. Payment for purchases made through this Website must be made using the provided payment methods at the time of checkout. By providing your payment information, you represent and warrant that you are authorized to use the selected payment method.

3. Order Confirmation: Upon placing an order, you will receive an order confirmation via email or other provided contact information. This confirmation does not guarantee acceptance of your order but serves as an acknowledgment that we have received your request. We reserve the right to accept or decline your order at our discretion.

4. Shipping and Delivery: Please refer to our “Shipping and Delivery” section for information on shipping methods, estimated delivery times, and associated charges.

5. Returns and Refunds: Please refer to our “Returns and Refunds” section for information on our return policy, including eligibility, procedures, and any applicable fees or restrictions.

6. Order Cancellation: We reserve the right to cancel or refuse any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraudulent activity. In such cases, we will provide a full refund for any payment made.

7. Security: We take reasonable measures to ensure the security of your payment information; however, we cannot guarantee absolute security. By making a purchase through this Website, you acknowledge and agree that you are responsible for any risks associated with transmitting your payment information over the Internet.

Please review our “Privacy Policy” for information on how we collect, use, and protect your personal information in relation to purchases and payments.

Shipping & delivery:

1. Shipping Methods: We offer various shipping methods for the delivery of your purchased products. The available shipping methods will be displayed at the time of checkout. Please select the desired shipping method that best suits your needs.

2. Shipping Destinations: We currently ship to addresses within [list of countries/regions]. If your shipping address is located outside of these areas, please contact us before placing your order to inquire about the possibility of shipping to your location.

3. Shipping Charges: Shipping charges are calculated based on the selected shipping method, the weight and dimensions of the products, and the destination address. The applicable shipping charges will be displayed at the time of checkout. Please note that additional fees, such as customs duties or taxes, may apply for international shipments and are the responsibility of the recipient.

4. Order Processing Time: Once your order is placed and payment is successfully processed, we will take [X] business days to process and prepare your order for shipment. Please note that order processing time does not include weekends or holidays.

5. Estimated Delivery Time: The estimated delivery time is dependent on the selected shipping method and the destination address. Please note that the estimated delivery time is provided by the shipping carrier and is subject to their terms and conditions. While we make every effort to ensure timely delivery, we cannot guarantee specific delivery dates.

6. Tracking Information: Once your order is shipped, we will provide you with a tracking number, if applicable, to track the progress of your shipment. You can use this tracking number to monitor the status and estimated delivery date of your package.

7. Delivery Address: It is your responsibility to provide an accurate and complete shipping address at the time of purchase. We are not responsible for any delays or delivery issues caused by an incorrect or incomplete address. If you need to make changes to your shipping address after placing the order, please contact us as soon as possible.

8. Delivery Attempts: The shipping carrier will attempt a delivery to the provided address as per their standard procedures. If delivery is unsuccessful, they may leave a delivery notice or contact you to reschedule delivery. It is important to ensure someone is available to receive the package at the designated address.

9. Shipping Restrictions: Certain products may be subject to shipping restrictions or regulations imposed by local authorities or shipping carriers. We reserve the right to cancel or modify an order if it violates any applicable shipping restrictions.

Returns & refunds:

All Sales Are Final:

Due to the customized and made-to-order nature of our products, all sales are final. We are unable to accept returns or offer refunds or exchanges for items unless they fall under the following exceptions:

1. Damaged Products: If you receive a damaged product, please contact our customer service within [X] days of delivery. We may request photos or other evidence of the damage to assess the situation. Upon verification, we will provide a solution to resolve the issue, which may include a replacement of the damaged item at no additional cost to you.

2. Incorrect Items Shipped: If you receive an item that is different from what you ordered, please contact our customer service within [X] days of delivery. We will work diligently to rectify the situation and provide you with the correct item. This may involve returning the incorrect item and receiving a replacement or arranging for an exchange.

3. Items Damaged During Shipping: In the unfortunate event that your order arrives damaged due to shipping mishandling, please contact our customer service immediately. We may require photos or other evidence of the damage. We will work with you to find a satisfactory solution, which may involve filing a claim with the shipping carrier and providing you with a replacement item.

Please note that all requests for returns or refunds must be made within the specified timeframes mentioned above. We reserve the right to deny any return or refund request that does not meet the eligibility criteria outlined in this policy.

Replacement Solution:

In the cases where a replacement is warranted due to damaged products, incorrect items, or shipping damage, we will promptly arrange for a replacement item to be sent to you. We will cover the costs associated with shipping the replacement item, provided that the return process is followed as instructed by our customer service team.

Please understand that as a custom apparel shop, we invest significant time and resources into producing personalized items according to your specific requirements. We appreciate your understanding and cooperation regarding our policy of final sales, which allows us to maintain the high quality and uniqueness of our products.

If you have any questions or need further clarification about our returns and refunds policy, please don’t hesitate to contact our customer service. We are here to assist you and ensure your satisfaction with our products and services.

Product descriptions & pricing:

1. Product Descriptions: We strive to provide accurate and detailed product descriptions to help you make informed purchasing decisions. Our product descriptions include key features, specifications, and any relevant information to give you a clear understanding of the item. However, please note that slight variations may occur, and product images are for illustrative purposes only. If you have any specific questions about a product, please feel free to reach out to our customer support team for further assistance.

2. Pricing: All prices displayed on our website are in [currency] and are subject to change without prior notice. We make every effort to ensure that the prices listed are accurate and up to date. However, in the rare event of a pricing error, we reserve the right to cancel or modify orders placed at the incorrect price. We will promptly notify you of any such discrepancies and provide options for adjusting the order or receiving a refund.

3. Promotional Offers and Discounts: From time to time, we may offer promotional discounts, special offers, or coupon codes. These offers may have specific terms and conditions, such as expiration dates or product exclusions. Please review and adhere to the terms associated with each promotion before applying it to your order. We reserve the right to modify or discontinue any promotional offer at our discretion.

4. Taxes: The prices listed on our website do not include applicable taxes, duties, or other governmental charges unless otherwise stated. You are responsible for any such additional costs associated with your order, as determined by the relevant taxing authorities.

5. Availability: Product availability is subject to change and may vary. While we make every effort to ensure that our inventory is accurate and up to date, there may be instances where a product becomes temporarily or permanently unavailable. In such cases, we will notify you as soon as possible and offer alternative options or a refund.

Please review all product descriptions, pricing, and other relevant information carefully before making a purchase. If you have any questions or need further assistance, our customer support team is available to help you.

Disclaimers & limitations of liability: 

1. Content Accuracy: The information provided on our website is for general informational purposes only. While we strive to ensure the accuracy and completeness of the content, we make no representations or warranties of any kind, express or implied, about the accuracy, reliability, suitability, or availability of the information. Any reliance you place on such information is at your own risk.

2. Product Descriptions: We strive to accurately display and describe our products on our website. However, we do not warrant that the product descriptions, images, or other content on our website are free from errors or omissions. Any reliance on the product information is at your own discretion, and we recommend reviewing any additional information or specifications provided by the manufacturer.

3. Use of Our Website: You understand and agree that the use of our website is at your own risk. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee continuous, uninterrupted, or secure access to our website, and we cannot be held responsible for any disruption or loss of data.

4. Third-Party Links: Our website may contain links to third-party websites or services that are not owned or controlled by us. We do not endorse or assume any responsibility for the content, privacy policies, or practices of these third-party websites or services. You acknowledge and agree that we shall not be liable for any damages or losses incurred from your use of any third-party websites or services.

5. Limitation of Liability: In no event shall Chicago Teez, its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the products or services offered. This includes but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

6. Indemnification: You agree to indemnify and hold Chicago Teez harmless from any claims, demands, or damages, including reasonable attorneys’ fees, arising out of or related to your use of our website or violation of these Terms and Conditions.

7. Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

Termination/Access Restriction:

We reserve the right to terminate or suspend your access to our website, products, or services, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.

Upon termination, your right to access and use our website, products, or services will immediately cease. All provisions of these Terms and Conditions that by their nature should survive termination, including but not limited to disclaimers, limitations of liability, indemnity provisions, and intellectual property rights, shall survive termination.

We may also, in our sole discretion, restrict access to certain areas or features of our website or services, or limit your access to our website or services, without prior notice or liability, if we believe it is necessary to protect the security or integrity of our website, comply with applicable laws, regulations, or legal obligations, or prevent unauthorized access or use of our website.

You agree that we shall not be liable to you or any third party for any termination of your access to our website, products, or services.

Changes to Terms:

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes to the Terms and Conditions will be effective immediately upon posting the revised version on our website. It is your responsibility to review the Terms and Conditions periodically for any changes or updates.

By continuing to access or use our website after any revisions to the Terms and Conditions, you agree to be bound by the updated Terms and Conditions. If you do not agree to the revised Terms and Conditions, you must discontinue using our website.

We encourage you to review this page periodically to ensure that you are familiar with the most current version of the Terms and Conditions.

Contact information:

Contact